Terms & Conditions

Welcome to Vonzzo! Your use of this website is governed by these Terms and Conditions along with our Privacy Policy. By accessing and using this website, you agree to comply with the terms outlined below.

1. General Information

  • The website www.vonzzo.com is owned and operated by Kurseong Computers Pvt Ltd., a company incorporated under Indian laws.

  • The terms "Vonzzo," "we," "us," or "our" refer to the website owner, while "you" refers to the user or visitor of this website.

  • All content on this website is for general information purposes and may be updated without prior notice.

2. Order & Acceptance

  • By clicking the "Confirm Order" button, you agree to abide by these Terms & Conditions.

  • Upon placing an order, you will receive an email confirmation. However, final acceptance of the order is at our discretion.

  • We reserve the right to reject or cancel any order in case of unforeseen circumstances.

3. Delivery & Shipping

  • Orders will be processed and shipped in accordance with our Shipping Policy.

  • Deliveries may be delayed on public holidays or due to unforeseen local restrictions. In such cases, the order will be delivered on the next working day.

  • Customers must provide accurate shipping details, including a valid contact number, to avoid delivery issues.

4. Order Modification & Cancellation

  • Orders can be modified or canceled by contacting us via email or phone before dispatch.

  • Once an order is shipped, cancellations will no longer be accepted.

  • For product quality concerns or service-related issues, contact us at  support@vonzzo.com , and we will respond within 24 hours.

5. Returns & Refunds

  • We offer a 7-day return policy for eligible products, subject to specific conditions.

  • Refunds will be processed as per our Refund Policy.

  • Due to hygiene reasons, certain items (e.g., panties, lingerie sets) are non-returnable.

6. Payment & Security

  • All transactions are securely processed through trusted payment gateways.

  • Vonzzo is not responsible for payment failures due to insufficient funds, technical errors, or bank authorization issues.

7. Liability & Indemnity

  • Vonzzo shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this website, including but not limited to loss of data, revenue, or business opportunities.

  • You agree to indemnify and hold us harmless from any claims, liabilities, or damages arising due to your violation of these Terms.

8. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India (or specify any applicable jurisdiction).

For any queries or assistance, feel free to contact our Customer Support Team at support@vonzzo.com or 93112 79138